Privacy Policy
Last updated: January 14, 2026
1. Introduction
CurlyCorn LLC (“we”, “our”, or “us”) operates ElkDesk, an AI-powered email support platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
Account Information: When you create an account, we collect your name, email address, and password.
Email Content: We process emails sent to your ElkDesk inbox to provide our service, including AI-powered analysis and reply suggestions.
Usage Data: We automatically collect information about how you interact with our service, including pages visited, features used, and timestamps.
Payment Information: Payment processing is handled by Stripe. We do not store your full credit card details.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process emails and generate AI-powered suggestions
- Process transactions and send billing information
- Send service-related communications
- Respond to your inquiries and support requests
- Monitor and analyze usage patterns
4. AI Processing
ElkDesk uses third-party AI services (OpenAI) to analyze emails and generate reply suggestions. Email content is sent to these services for processing. We have agreements in place to protect your data, and this processing is necessary to provide our core service.
5. Third-Party Services
We use the following third-party services to operate ElkDesk:
- Supabase: Database hosting and storage for your account and ticket data
- OpenAI: AI processing for email analysis and reply suggestions
- Stripe: Payment processing for subscriptions
- Amazon Web Services (SES): Sending outbound emails on your behalf
- Cloudflare: Email routing and receiving inbound emails
Each of these providers has their own privacy policies governing their handling of your data. We maintain data processing agreements with these providers.
6. Data Sharing
We do not sell your personal information. We may share information with:
- Service Providers: The third-party services listed above that help us operate our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
7. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.
9. Your Rights
Depending on your location, you may have rights to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Data portability
To exercise these rights, please contact us at the email below.
10. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage. You can control cookies through your browser settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@elkdesk.com.