Privacy Policy

Last updated: April 6, 2026

1. Introduction

CurlyCorn LLC (“we”, “our”, or “us”) operates ElkDesk, an AI-powered email support platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, and password.

Email Content: We process emails sent to your ElkDesk inbox to provide our service, including AI-powered analysis and reply suggestions.

Usage Data: We automatically collect information about how you interact with our service, including pages visited, features used, and timestamps.

Payment Information: On the web, payment processing is handled by Stripe. On our mobile app, payments are processed by Apple (App Store) or Google (Google Play). We do not store your full credit card or payment details.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process emails and generate AI-powered suggestions
  • Process transactions and send billing information
  • Send service-related communications
  • Respond to your inquiries and support requests
  • Monitor and analyze usage patterns

4. AI Processing

ElkDesk uses third-party AI services (OpenAI and Google) to analyze emails and generate reply suggestions. Email content is sent to these services for processing. We have agreements in place to protect your data, and this processing is necessary to provide our core service.

5. Third-Party Services

We use the following third-party services to operate ElkDesk:

  • OpenAI: AI processing for email analysis and reply suggestions
  • Google: AI processing for email analysis and reply suggestions
  • Stripe: Payment processing for web subscriptions
  • Apple: Payment processing for iOS in-app subscriptions via the App Store
  • Google Play: Payment processing for Android in-app subscriptions
  • RevenueCat: Mobile subscription management and analytics
  • Amazon Web Services (SES): Sending outbound emails on your behalf
  • Cloudflare: Email routing and receiving inbound emails
  • Plausible Analytics (website only): Our marketing website uses self-hosted Plausible Analytics for aggregate traffic measurement. No personal data is collected, no cookies are set, and data stays on our own infrastructure. This applies to the website only — not the app.

Each of these providers has their own privacy policies and terms of service governing their handling of your data.

6. Data Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: The third-party services listed above that help us operate our platform
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

7. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

9. Your Rights

You can manage most of your data rights directly within ElkDesk:

  • Access & portability: Export your project data from the Settings page
  • Correction: Edit your profile and project information from the Settings page
  • Deletion: Delete your account from the Settings page

Depending on your location, you may also have the right to object to or restrict certain processing (e.g., AI analysis of your emails). To exercise these rights, please contact us at the email below.

10. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage. You can control cookies through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@elkdesk.com.