The ElkDesk Blog
Insights on building better customer support, AI automation, and lessons learned from indie hacking.
Guides
Customer Context: show your app's data inside every ticket
Connect a read-only endpoint from your own backend so ElkDesk's AI and your agents see who's emailing — plan, status, usage — without leaving the inbox.
Julian Peters
Build in Public
Why I Built ElkDesk
The story of how Gmail and Zendesk's complexity pushed me to build a support tool for indie hackers.
Julian Peters